Privacy Policy

Policy Overview
This Privacy Policy is formulated to standardize the collection, use, storage and protection of user personal information on charlottetilburybeststore.com. It aims to fully protect the personal privacy and information security of all platform users and customers, and clarify the platform’s information processing rules and user rights and interests. This policy applies to all users who browse, register and purchase products on our website.
Information We Collect
In order to provide stable and high-quality e-commerce shopping services, we will selectively collect user information generated during the use of the platform, including but not limited to: user registration account information, order placement information, delivery address information, payment information, email contact information, and platform browsing behavior data. All collected information is only used for internal service operation and will not be used for irrelevant commercial purposes.
Use of User Information
The user information we collect will be mainly used for order processing, logistics distribution, after-sales service follow-up, customer identity verification, platform service optimization and preferential activity push. We will use professional technical means to sort and analyze user consumption preferences anonymously, so as to optimize product selection and service experience, and provide users with more accurate and personalized beauty shopping services.
Information Storage & Security Protection
charlottetilburybeststore.com adopts industry-standard technical encryption measures and secure server storage mechanisms to protect user personal information. We have established a complete information management system to prevent user information from leakage, tampering, loss and unauthorized access. User information will be stored securely during the valid service period, and will be cleaned and destroyed in accordance with standardized procedures after the expiration of the storage cycle.
Information Sharing & Disclosure
We will never sell, rent or disclose user personal information to any third-party commercial institutions without the explicit authorization of users. We may share necessary information with logistics providers, payment service providers and other cooperative institutions only for the purpose of completing order transactions and after-sales services, and all cooperative institutions have signed strict confidentiality agreements with us.
User Rights & Policy Update
Users have the right to query, modify and delete their personal information on the platform at any time, and can put forward objections to our information processing behavior. We reserve the right to update and optimize this Privacy Policy according to service adjustment and industry norms. The updated policy will be displayed on the website homepage, and continued use of the platform services will be deemed as recognition of the updated policy.

 

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