Terms of Purchase

General Purchase Rules
These Terms of Purchase are formulated to standardize the online transaction behavior between charlottetilburybeststore.com and platform purchasers. All users who place orders and purchase products on our website shall automatically recognize and abide by the provisions of these terms. This term applies to all makeup, skincare and fragrance products sold on the platform and all online purchase transaction behaviors.
Order Placement & Confirmation
Users can browse products, select specifications and place orders independently on charlottetilburybeststore.com. After the user completes the payment operation, the system will automatically confirm the order validity. Once the order is confirmed, it means that the user has fully recognized the product price, preferential rules, logistics policies and after-sales service policies of the order. Users shall ensure that the submitted order information such as delivery address and contact method is true and accurate.
Product Pricing & Preferential Rules
All product prices displayed on the website are the final transaction prices of the platform, and we regularly launch limited-time preferential activities with discounts of up to 70% off for classic and hot-selling beauty products. All preferential activities are subject to the activity rules announced on the website. The platform reserves the right to adjust product prices and preferential policies according to market changes and inventory status, and the adjustment will not affect the confirmed valid orders.
Order Modification & Cancellation
Before the order is shipped, users can apply for order information modification or order cancellation through customer service. After the order enters the shipment processing process, the order cannot be modified or cancelled at will. For cancelled orders, we will complete the fund settlement and refund processing in accordance with the platform’s refund policy to ensure the legitimate rights and interests of users.
Transaction Rights & Obligations
The platform shall undertake the obligations of product quality guarantee, timely shipment and after-sales service protection for all valid orders. Users shall abide by the platform transaction rules, complete payment in a timely manner, and accept and check the goods in a timely manner after the goods arrive. For any transaction disputes arising from purchase behaviors, both parties shall solve them through friendly negotiation in accordance with these terms and platform policies.
Purchase Term Update
charlottetilburybeststore.com reserves the right to update and revise these Terms of Purchase according to business development and service optimization needs. The revised terms will be displayed on the website in real time, and continued use of the platform’s purchase service by users will be deemed as acceptance of the latest terms.

 

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